Ordering information: FAQ : Information for overseas customers

Try before you buy!
Librarians & teachers can buy and order approval copies without having to prepay (UK only). All titles ordered online are sent on approval in the UK (except eBooks and the One Page Shakespeare posters). Private orders are welcome too from the UK & overseas - order online and use our secured online payment facility.

Extra copy discount
£1 discount on 2 copies of any title.

Postage and packing
p&p £1(mainland UK), FREE on orders over £30. (p&p elsewhere at cost: sample overseas costs below)

VAT
There is no VAT (Value Added Tax) on books or maps. VAT is added to non book resources. VAT is refunded to UK state schools and libraries. No VAT is charged outside the European Union. Customers in EU countries please give your VAT number so that you can reclaim the tax.

FAQ:

Do you accept private orders?
Yes!

Can I access the digital versions of Fact File and Key Organisations without the need for a password and code?
Yes, they are also accessible by your static IP address (ie if you use the same connection to the internet all of the time). We need to know the single IP address of the proxy server or gateway that your computers use to access the Internet.

Do you accept payment by credit card?
Yes - we accept payment by VISA, Mastercard or Switch (not American Express).

How much do you charge for postage and packing?
p&p £1(mainland UK), FREE on orders over £30. (p&p elsewhere at cost).

Do you pay return postage on approval copies?
Sorry - we pay the postage one way only. (The great majority of people choose to keep the titles they receive. Paying return postage for the others would put up our prices!)

Why do you ask for confirmation of email address on the order form?
Email addresses are very unforgiving and some people mistype them or mis-remember them. If you don't receive a confirmation of your order it's because your email address is wrongly entered.

What can Curriculum Online eLearning Credits can be spent on?

Fact File online or Cd Rom, WebLinks Online and LinksPlus, The World Guide Cd Rom, World data at your finger tips,Ziptales. (Curriculum Online provides funds for digital resources for state schools in England and Wales).

Which titles are suitable for Key Skills (for students 16-18)?
Fact File and Strategies for Studying.

Which titles are suitable for English language teaching, and British Studies?
The Shorter Shakespeare series, Fact File, Essential Articles (for advanced learners). Key Organisations would also be useful for British Studies.

Can I buy the One Page Shakespeare posters in the USA?
Please see http://onepagebooks.com

Do your DVDs work in the USA?
Our dvd's are not in NTSC format for American DVD players though if you have a multi-region player or can adjust your computer you can view them.

Information for our overseas customers :

Download the Complete Carel Press Colour Catalogue (PDF FORMAT ONLY)

Key Stages & age groups explained for Overseas Visitors:

Secondary (High) School (students aged 11 to 16) years 7 to 11.
Key Stage 3: years 7, 8 and 9 of secondary school
Key Stage 4: years 10 and 11 of secondary school

GCSE exams taken at 16

Post 16 exams: Advanced Level - A/S (Advanced Supplementary) and A2 taken at 17 and 18, often called 'Sixth Form'

Scotland: Years of secondary education: S1 to S6. Exams: Standard Grade and Highers.

Unfortunately because of high postage costs we are not able to post approval or inspection copies overseas.
Overseas private customers can order using our shopping cart. We will then email you the postage cost & ask for pre-payment by VISA or MasterCard.

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